An integration is disconnected or missing data
Check provider-specific connection state before changing unrelated settings.
- Open Integrations and check whether the connection needs attention.
- Confirm the provider account, organization, team, zone, or instance is the intended one.
- Use the provider’s connection test or reconnect action where offered.
- Check credential type and provider permissions.
- Check selected resources, synchronization state, and the report’s time range.
A valid credential does not imply access to every resource. Empty reporting is not necessarily zero activity. For StackWatch, an online device with no services can indicate empty watch scope.
Do not disconnect a shared connection as a routine first step. Ask the responsible administrator to review the impact if removal is needed.
Escalate with the provider, connection name, affected resource, last successful state, error, and time. Exclude raw tokens and secret values.